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| Customer Support|



IMPORTANT! Remember to check your Spam folder when you expect a reply from us, some times our emails to you end up in the wrong place.


ALSO, Email is the best way to reach us, but please remember it can take up to 24 hours for us to respond.

Our most common support issue as of 12/18/2013 is...
If you are having trouble logging in, Update your web browser first and then turn your pc or phone off and back on (you will only have to do this once to fully update your web browser).

To date this has solved everyones log in issue, E-mail us if this does not work.

*All Emails go to


"Support (@) thepenisprofessor (.) com"



Other support issues...
If you have Lost Your Password or User Name and cannot access the program please email us at Support with your Email and/or Order Number and we will send you a new one right away.

Customer Questions and Testimonials can also be sent to Support (@) thepenisprofessor (dot) com

If you would like to request a refund, please email us and our friendly and professional staff will work to resolve your problem or refund your purchase with in 24 hours.



Copyright © 2013 - 2017